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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By accessing, registering for, or using the LuckyWave Casino platform ("Platform" or "Service"), you agree to be bound by these Terms and Conditions (the "Agreement"). If you do not wish to accept these terms, please refrain from using our Platform.

Eligibility Requirements

You must meet all of the following requirements to use our Platform:

  • Be at least 18 years old
  • Be a resident in an accepted country or territory as specified below

Please note that we may change or modify our eligibility criteria and you should check these terms regularly for any changes.

Geographic Restrictions

We do not offer access to individuals from countries or jurisdictions where such activities are prohibited. You confirm that your use of the Platform is permitted by the laws of your country or territory of residence.

Account Registration Rules

  1. One account per user: Each user can only have one (1) registered account.
  2. Identity verification: To prevent fraudulent activity, we may request identity and address documentation from users before verifying their accounts.
  3. Accuracy obligations: Users must ensure that all information provided during registration is accurate and up to date.

Login Credentials and Password Protection

You are responsible for maintaining the confidentiality of your login credentials (username, password) and agree to hold us harmless against any unauthorized use or actions arising from such misuse.

Account Security Responsibilities

We do not tolerate account sharing or unauthorized access. You must keep your account secure by:

  • Using strong passwords
  • Monitoring account activity regularly
  • Notifying us immediately if you suspect unauthorized access

Restricted Behavior and Prohibited Activities

  1. Multi-accounting: Opening multiple accounts for the purpose of cheating, bonus abuse, or any other prohibited activities is strictly forbidden.
  2. Fraud prevention: Any attempt to defraud us, including but not limited to attempted chargebacks or similar behavior, will result in account suspension or termination.
  3. Prohibited activities: Your use of our Platform must comply with all applicable laws and regulations.

Bonus and Promotion Rules

  1. Bonus abuse: We reserve the right to cancel bonuses if we suspect bonus misuse or gaming for cash withdrawal purposes only.
  2. Wagering requirements: All promotional offers carry specific wagering conditions, which you agree to meet within a set timeframe.
  3. Expired or cancelled promotions: Any unused or expired credits and any subsequent winnings generated from them will be forfeit.

Wagering and Gameplay Conditions

  1. Game integrity: You must not engage in gameplay practices designed to manipulate game outcomes, including but not limited to:
    • Over-relying on bonus games
    • Playing with funds solely for cash withdrawal purposes

Please review our detailed Gaming Terms below.

Game Fairness and RNG Systems

We use certified Random Number Generator (RNG) systems from reputable providers. Games are subject to regular audits by independent third-party auditors, ensuring fairness and transparency in all gameplay outcomes.

Technical Interruptions or Voided Gameplay

In the event of technical interruptions or voided games due to errors on our part, we will re-run or credit impacted sessions at our sole discretion.

Suspension or Closure of Accounts

We may suspend or terminate your account if:

  • You breach these Terms
  • Your use poses a risk to others
  • We reasonably suspect bonus abuse or prohibited activities

Upon termination, you will forfeit all credits and winnings.

Intellectual Property and Platform Ownership

All content on our Platform is owned by LuckyWave Casino. Any unauthorized reproduction of logos, images, text, software, or any other material is strictly forbidden.

Limitation of Liability

In no event shall we be liable for incidental or consequential damages arising from your use of the Platform, including but not limited to: loss of profit, data corruption, or technical errors.

Modification of Terms

We may change or update these terms at our discretion without prior notice. Please review them regularly for any changes.

Contact and Support Guidance

For assistance with account-related issues or general inquiries, please contact us via our designated support channels (email/live chat).

Applicable Licensing or Regulatory Oversight

LuckyWave Casino is licensed and regulated by Curaçao e-Gaming Authority under sublicense number...